1. Data We Collect
We collect the information you provide when you make a booking or contact us, such as your name, email address, phone number, and booking details. We may also receive limited information from our payment provider when you complete your payment.
2. How We Use Your Data
We use your data to manage your booking, communicate with you about your experience, provide customer support, and meet our legal and accounting obligations.
3. Data Sharing
We may share limited information with our trusted service providers who help deliver your experiences (for example, activity providers or transfer partners), and with our payment and email providers. We do not sell your personal data.
4. Data Retention
We keep your booking information for as long as necessary to provide our services and meet legal, tax, and accounting requirements. When data is no longer needed, we remove or anonymise it.
5. Your Rights
You may contact us to request access to, correction of, or deletion of your personal data, where applicable under local law. We may need to keep certain information for legal reasons.
6. Contact
For any privacy questions or requests, please email contact@luxeexcursionstenerife.com.